FREQUENTLY ASKED QUESTIONS

Can siblings be photographed together?: Absolutely, we love to photograph siblings, buddy photos, and parents that are coaching their child. Just let us know when you are in line and we will capture them together.
My child missed photoday, can you do a makeup day?: We cannot do a makeup day at the same location if your child misses photoday. You can schedule a private session at our Denver Studio. Payment of the session goes towards your order.
I texted my code to 90738 but I can't see my photos.: If you haven't gotten back a text stating that your photos are ready, you won't be able to see them just yet. Once the gallery is published, you will automatically receive a text with a link to the gallery.
How long does it take for orders to be delivered.: Prints and products will be mailed directly to you via USPS. Our lab will print and mail your order within 7-10 business days. Could be a little longer if ordering near the holidays. Digital photo purchases are delivered same day.
Can I pay cash for my order on photoday?: Unfortunately no. All photos must be purchased directly through the photoday link. One option if you don't use credit cards is to purchase a Visa Gift card and place your order that way.
I have already ordered, can I change my order?: Our system is completely automatic. Orders placed online go straight to our lab and then mailed to you. All orders placed are final. Please contact us if you have concerns about your order.